The laboratory collects and analyses transport data and produces studies and reports to support decision-making at both strategic and operational levels. According to the RTA, it is designed to improve transport planning, support the management of major events and emergencies, and enhance the performance of Dubai’s transport network.

The new facility supports the role of the Enterprise Command and Control Centre as a central platform linking the authority’s control centres. It brings operational monitoring into a single system that uses artificial intelligence and predictive models to analyse scenarios, improve efficiency and shorten response times during large-scale events.

Mohammed Al Ali, director of the Enterprise Command and Control Centre, said the laboratory integrates monitoring systems with artificial intelligence to turn large volumes of operational data into predictive indicators that support faster and more accurate decisions. He said these indicators are intended to improve traffic flow, operational efficiency and the sustainability of the transport system.

The laboratory receives real-time data from more than 35 sources covering multiple transport modes, including buses, the metro, the tram, marine transport, taxis, limousines, soft mobility options and private vehicles. It also automates more than 150 operational performance indicators to support planning, coordination and policy evaluation.

RTA officials said the laboratory recently analysed transport movement during the GITEX 2025 event, using data to identify congestion points and improve traffic flow around the exhibition. The findings are expected to inform planning for future events. The laboratory has also been used to identify locations with a higher risk of recurring traffic accidents, supporting targeted safety measures in coordination with relevant authorities.

Photo credits: Government of Dubai Media Office

Oksana Bozhko

Oksana Bozhko is a Contributor to Dubai Voice.